What the President’s Award Means for Our Guests

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Awards and accolades are common in the automotive industry, but few carry the weight and prestige of the Honda Presidents Award. At Galpin Honda in Mission Hills, we are incredibly proud to be recipients of this distinguished honor. However, this award is not just a trophy on our wall. It represents a commitment to excellence that directly benefits every guest who walks through our doors. Understanding what the Presidents Award means can help you appreciate the level of service and quality you can expect when you choose Galpin Honda as your trusted Honda dealer in Los Angeles.

Understanding the Honda Presidents Award

The Honda Presidents Award is one of the highest honors a Honda dealership can receive. It is not given lightly. To earn this recognition, a dealership must demonstrate exceptional performance across multiple areas including customer satisfaction, sales excellence, service quality, and adherence to Honda’s core values. Only a select group of dealerships nationwide achieve this distinction each year, making it a true mark of excellence in the automotive industry.
For Galpin Honda, earning the Presidents Award is a reflection of our entire team’s dedication to providing an outstanding experience for every customer. From our sales consultants to our service technicians, from our finance specialists to our parts department, every member of our team plays a role in upholding the standards that earned us this recognition. When you visit our Mission Hills dealership, you are experiencing the result of that collective commitment to excellence.
The award is based on rigorous criteria that include customer feedback, operational metrics, and adherence to Honda’s best practices. This means that our recognition is not just about what we say we do. It is about what our customers say about their experiences with us. The Presidents Award validates that we are delivering on our promises and meeting the high expectations that Honda and our guests have for us.

What This Award Means for You

So what does the Honda Presidents Award mean for you as a customer? In practical terms, it means you can expect a higher level of service, transparency, and professionalism in every interaction. When you shop for a new Honda or used vehicle at Galpin Honda, you are working with a team that has been recognized for putting customers first. Our sales process is designed to be informative, pressure-free, and tailored to your unique needs.
The award also speaks to the quality of our service department. Our certified technicians undergo continuous training to stay current with the latest Honda technologies and service techniques. Whether you need routine maintenance like an oil change or more complex repairs involving brakes or transmission work, you can trust that your vehicle is in expert hands. We use genuine Honda parts and follow manufacturer guidelines to ensure your vehicle receives the best possible care.
Additionally, the Presidents Award reflects our commitment to transparency and integrity in our financing and leasing programs. Our finance team works diligently to secure competitive rates and terms that fit your budget. We offer special programs for military members, college graduates, and those seeking ITIN financing, ensuring that more people in our community have access to reliable transportation.

A Culture of Continuous Improvement

Earning the Honda Presidents Award is not a one-time achievement. It requires ongoing dedication to maintaining the highest standards year after year. At Galpin Honda, we view this award as both a recognition of our past efforts and a motivation to continue improving. We regularly solicit feedback from our customers, analyze our processes, and look for ways to enhance the experience we provide.
This culture of continuous improvement is evident in the programs and services we offer. Our Got You Covered warranty provides an exclusive ten-year, one hundred thousand-mile warranty on new and used vehicles, giving you peace of mind that extends well beyond the standard coverage. Our Galpinized program allows you to customize your Honda to reflect your personal style. Our extensive selection of hybrid and electric vehicles, including the Honda Prologue, demonstrates our commitment to innovation and sustainability.
We also invest in our facilities and technology to ensure that your experience is as convenient and efficient as possible. From our comfortable customer lounge to our online scheduling tools, we are constantly looking for ways to make your visit to Galpin Honda more enjoyable. Our Galpin Honda Cafe offers complimentary refreshments and a welcoming atmosphere while you wait for service, reflecting our belief that every detail matters.

The Galpin Honda Commitment

Ultimately, the Honda Presidents Award is a symbol of our commitment to you. It represents our promise to deliver exceptional service, honest communication, and a customer experience that exceeds your expectations. When you choose Galpin Honda, you are choosing a dealership that has been recognized by one of the most respected automotive brands in the world for its dedication to excellence.
We invite you to experience the difference for yourself. Whether you are in the market for a new Honda Civic, a versatile CR-V, a family-friendly Pilot, or need service for your current vehicle, our award-winning team is here to help. Visit us at our Mission Hills location or explore our inventory online to see why Los Angeles drivers trust Galpin Honda.

Frequently Asked Questions

What is the Honda Presidents Award?
The Honda Presidents Award is one of the highest honors a Honda dealership can receive. It recognizes dealerships that demonstrate exceptional customer satisfaction, sales excellence, service quality, and adherence to Honda’s core values. Only a select group of dealerships nationwide earn this distinction each year.

How does the Presidents Award benefit me as a customer?
The award means you can expect a higher level of service, transparency, and professionalism in every interaction. It validates that Galpin Honda has been recognized by Honda for putting customers first and maintaining the highest standards in sales, service, and customer care.

Does Galpin Honda offer any special warranties?
Yes, we offer the exclusive Got You Covered warranty, which provides ten-year, one hundred thousand-mile coverage on new and used vehicles. This industry-leading warranty gives you peace of mind and protects your investment. Learn more on our Got You Covered page.

Where is Galpin Honda located?
Galpin Honda is located at 11151 Laurel Canyon Boulevard in Mission Hills, California. We serve customers throughout Los Angeles County including Burbank, Glendale, North Hollywood, Santa Clarita, and surrounding areas. Visit our hours and directions page for more information.

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